Privacy Policy

Taishin Group Sdn Bhd ("we", "us", "our"), the official distributor of Hishin DietGrain, respects your privacy. This policy explains what information we collect, how we use it, and your rights.

1. Information we collect

When you place an order or contact us, we may collect your name, email address, phone number, delivery address and order details. Payment details are processed securely by our payment providers — we do not store your full card information.

2. How we use your information

We use your information to process and deliver your orders, provide customer support and nutritionist guidance, send order updates, and — only with your consent — share promotions and product tips. You can unsubscribe from marketing at any time.

3. Sharing your information

We share information only as needed to run the store: with courier and logistics partners to deliver orders, with payment processors to take payment, and with our e-commerce platform (Shopify) which hosts this store. We do not sell your personal data to third parties.

4. Cookies

This site uses cookies to keep your cart working, remember preferences and understand how the store is used. You can disable cookies in your browser, though some features may not work properly.

5. Data retention & security

We keep your information only as long as necessary to fulfil orders and meet legal and accounting obligations, and we apply reasonable measures to protect it against unauthorised access.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw marketing consent at any time. To make a request, contact us using the details below.

7. Contact

For any privacy questions or requests, email us at dg@taishingroup.com.